Kristin's Blog
Is feedback really a gift?
In today’s world most everyone has engaged in 360 feedback processes, bi-directional feedback, and opinion surveys of one sort or another in order to gauge leadership strengths, 360-degree job performance, what’s working/what’s not working, and overall customer satisfaction. Companies put employees (and often their alliance partners, channel partners, and even their customers) through this rigor…
Do we treat our people as if they are our greatest asset?
Why is it that if the people ‘on the company bus’ are a company’s most important asset, they are not treated as such? For years, I have been taught through many leadership courses, business books, etc. that a company’s greatest asset is their ‘human capital.’ In fact, as early as 1982 when Tom Peters released, In Search…
Boys and Girls Club of America - Aligning Mission & Metrics
There was a Boy’s Club in my home town; however, to be honest, I had no real familiarity with it. I knew they were a ‘good outfit’ (through, what I know now, only as: ‘brand awareness’); yet, I had no first hand experience until this year. I have had the privilege of working with the…
The Myth of the Pied Piper: The realities of leading in today's corporation and staying true to your values
We are all familiar with “The Pied Piper of Hamelin.” Remember – the folk tale written by the Brothers Grimm. It tells about the disaster in the town of Hamelin, Germany, back in the late 1200’s. In that year a man came to Hamelin claiming to be a rat-catcher. The people of Hamelin promised him…