Endorsements for “Is This Seat Taken? The Random Encounters That Change Your Life”


“No matter how much we plan as individuals or as a company, the random encounter offers unplanned opportunity. Kristin Kaufman will have you looking at chance encounters with a different perspective after reading this book.”

—Gary Kelly; CEO, president, and chairman, Southwest Airlines


“An inspiring and practical leadership handbook. Through powerful personal stories and great teaching points, Kristin challenges us all to be better leaders.”

—Robert W. Jordan; Former US ambassador to Saudi Arabia


“Through real-life stories, Kristin Kaufman illustrates the core idea of being present in the moment and opening oneself up to new ideas in order to become an authentic leader in life.”

—Stephen R. Covey; Author, The 7 Habits of Highly Effective People and The Leader in Me